The acquisition of Call-Fusion by ConferTel extends their industry leading suite of audio and web conferencing services to more customers across North America.
Carlsbad, CA, November 15, 2007: ConferTel, a provider of premier audio and web conferencing services, today announced it has completed the acquisition of Vancouver, Canada-based Call-Fusion.
“We are pleased to welcome Call-Fusion customers to ConferTel and we look forward to providing them with enhanced features and a range of ancillary conferencing solutions, all backed up by the best customer care in the industry” said Leo McGill, CEO of ConferTel. “This acquisition expands our already substantial customer base in Canada. Our attentive customer care team and wide-ranging suite of services provide Call-Fusion customers a winning combination. In addition to ExpressCall reservationless services, Call-Fusion customers will benefit from our proprietary Virtual Attendant and TeleSeminar services for their larger, mission-critical events.”
“We are very excited to be able to upgrade our customers to ConferTel’s enhanced platform. We chose ConferTel because of their innovative products and application development capabilities. ConferTel makes customer communications a priority with quality assurance surveys, newsletters, referral/reward program and regular chats with clients to continuously enhance the value of its products and services. Best of all, with ConferTel’s in-house development team, this will be a seamless integration for our customers, who will continue to use their access codes without missing a beat.” stated Ian MacLeod, VP of Teligence, parent of Call-Fusion.
Based in Carlsbad, California, ConferTel is a leading provider of IVR telecommunications services in the U.S. and Canada. Providing a range of conference calling services, including automated and operator-assisted phone conferencing, large event calls, on demand record/replay, voice/fax broadcast, teleseminars, webinars, webcasting, online training and desktop/application sharing web conferencing.
Call-Fusion, an affiliate of Teligence, is a Vancouver-based audio and web conferencing company. Teligence develops and operates Interactive Voice Technology solutions for social networking services. Serving over 1250 North American communities, Teligence reaches over 100 million people seeking friends or relationships. Teligence’s head office is located in Vancouver Canada.